Call Us on +46 8 4030 5800

CRM

CRM for Small and Medium Businesses

Proxinova delivers CRM
to all size of businesses

No company is too small for a CRM system!

It used to be that Customer Relationship Management (CRM) systems were big, expensive projects that had to be used across a large enterprise to make them cost-effective and affordable, but that was before CRM became available as a cloud-based subscription service.

Today you can subscribe to the best CRM system available for a very reasonable price per person and get all the same great capabilities and functionality. No need to invest in large, expensive computer servers or long-term license agreements.

What Makes CRM Work for Small and Medium Business

The dynamics of a SME business are very different from those of large enterprise. Everybody has to “wear more hats” and take on broader responsibilities. If you’re going to be entering information into a system there has to be a “pay-off” for the effort that you can feel. And it all has to be fast and easy so it doesn’t get in the way of getting each customer taken care of.

What you’re looking for is something that won’t add to the work, but will take care of more work for you.

Proxinova designs CRM solutions for SME business's that include the right software, the right procedures, training, support, reporting, and automation to make life easier for you and help you drive more revenue and profits.
Whether you have 10 people in your company or 100’s, talk to us about how we’ve helped businesses like yours use CRM system solutions to help them grow!

WE MAKE CRM AFFORDABLE AND WE MAKE IT WORK!

Call us on
+46 (0)8 4030 5800
to learn more
about our services

Microsoft Dynamics CRM Features

Sales Cycle Management

Sell more effectively, manage more intelligently.

Why we are different

page1_img2How Proxinova delivers successful CRM projects

What differentiates us from other CRM companies in the market is that our knowledge and services encompass not only basic installations, development and go-live, we can also redesign and adapt your business processes to your new CRM system.

In our project methodology the installation, development and go-live are only a small part of a successful CRM project, this is why we start by conducting multiple business sessions with your management team to fully analyse and understand your current manual processes and how your business could most benefit from a CRM system.

We then work with you standardise your processes and introduce best practices which enable you to improve the way your business stores and uses customer data. By standardising and automating your processes your business can increase efficiency and reduce cost of doing business.
These are the most important parts of a CRM project which unfortunately most suppliers in the market do not have the expertise to deliver.

Once we have completed the redesign of your process we can start the actual CRM installation and development which will now be better aligned to your business’s needs.

Another reason why Proxinova is different is that once we deliver a project we don’t just stop at training users. We include as standard in all of our CRM projects a “Hand Holding” phase which starts when you go-live. The day you go live one or more of our CRM consultants will be with you in your office for an agreed number of days to assist, troubleshoot possible errors and answer any questions.

Proxinova is one of the strongest players in the CRM field in Sweden and delivers end to end CRM projects on Microsoft Dynamics CRM in the cloud and on premise.

We cover all aspects of Microsoft Dynamics CRM 2015. We maximize usability and minimize project cost by providing professional advice and guiding our clients at every stage of the project.

Customer Service

The insight you need to increase loyalty and build relationships.

Marketing

Discover and target your customers more effectively.

Mobile

Extend your reach with CRM on any device.

Benefits of CRM

Save Money and Improve Efficiency in your Organisation with CRM

A successful CRM system can save costs while improving business efficiency in many ways:

  • New reengineered processes ensure more visibility
  • controlled expenditure of your company resources
  • Automation of tasks reduces time consuming manual work
  • Improved workflows and processes save time and money
  • No more lost sales due to uncontacted leads
  • Automate commission calculations
  • Automated tasks assignment and reminders
  • Management dashboards and reports
Call us on +46 (0)8 4030 5800 to learn more about our services